Automotive Biller / Title Clerk

LaFontaine Ford Grand Rapids•Grand Rapids, MI

About The Position

LaFontaine Ford Grand Rapids is part of the award-winning LaFontaine Automotive Group, established in 1980. With a strong commitment to family values, community involvement, and employee growth, LaFontaine strives to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. We are seeking a detail-oriented Automotive Biller / Title Clerk to join our team. This role is responsible for processing vehicle deals and preparing the necessary legal and tax documents for the Department of Motor Vehicles (DMV).

Requirements

High school diploma or GED required.
Minimum one year of clerical office experience; automotive dealership experience preferred but not required.
Strong telephone and typing skills.
Excellent documentation and organizational skills.
Good verbal and written communication skills.
Dependable with strong attention to detail.

Nice To Haves

automotive dealership experience

Responsibilities

Process registration for all new and used vehicles according to state regulations.
Utilize the Computerized Vehicle Registration (CVR) system for purchases.
Prepare and submit tax, title, and legal transfer documents to the DMV.
Verify collection of funds and lienholder payments before title processing.
Ensure accuracy and completeness of all applications and documentation.
Prepare payoff checks for vehicles and trade-ins.
Manage dealer trades and prepare Certificates of Origin.
Maintain verification systems for out-of-state titles.
Track and report outstanding title work to management and comptroller monthly.
Authorize title sign-over for wholesalers once payments are complete.
Create and maintain stock cards and vehicle sales/purchases postings.
Process and track vehicle warranties and extended service contracts.
Coordinate yearly renewal of dealer tags alongside the comptroller.
Stay informed on title regulations through seminars and training.
Cross-train staff and conduct training sessions for F&I managers and sales personnel on title procedures and updates.
Supervise daily routines of the title runner.
Prepare invoices, credit memorandums, and post transactions accurately to accounting systems.
Perform additional tasks as assigned.