Automotive BDC Associate - Mercedes-Benz Chesterfield
About The Position
Mercedes Benz Chesterfield is seeking a Business Development Associate with excellent customer service and phone skills to join our elite team. Candidates should have call center experience or experience in a similar role in an automotive dealership setting. As a Business Development Manager you will respond to internet customer inquiries, handle the leads, the internet listings, make follow up phone calls and set up appointments with potential customers for the sales team to take over the selling process. You will be responsible for both new & pre-owned internet car sales.
Requirements
- 2 years of call center experience and customer service skills; or relevant dealership experience in a similar role
- Ability to multi-task
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals
- Great attitude with a high-energy personality
Responsibilities
- Receive all inbound sales calls and set appointments in the sales department.
- Support on-line customers by setting appointments.
- Proactive reach out to leads to try to schedule appointments.
- Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Benefits
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
- health and financial benefits
- Employee Purchase Program
- the MileOne Support Fund: by Employees, for Employees
- the NextMile Scholarship Program
- an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
