Automotive Assistant Center Manager

SpeeDee - A Plus Automotive•Columbia, SC

14h

About The Position

SpeeDee Oil Change & Auto Service is seeking an experienced Automotive Assistant Center Manager to help manage a center to high operational standards and deliver excellent customer satisfaction. The position is suited to someone with an automotive service and operations background, management experience in an automotive environment, strong interpersonal skills, an upbeat personality, a strong work ethic, and a commitment to excellence. The Assistant Center Manager is expected to learn and consistently execute the company’s System of Operation. They perform all positions below the assistant manager role and help oversee center operations, including customer service, employee management, service bay operations, inventory, daily accounting, POS system maintenance, safety, warranty prevention, and profitability. They also help build and lead a team of service-oriented technicians, provide an exceptional customer experience, and support local business development and community connections. The work involves automotive oils, fluids, lubricants, windshield washer fluid, and battery electrolyte. Employees are frequently exposed to outdoor weather, noise, and vehicle exhaust throughout the shift. The role requires corrected vision and hearing, as well as frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Requirements

Management experience in an automotive environment.
A service and operations background in the automotive industry.
Strong interpersonal skills.
An upbeat personality and strong work ethic.
Commitment to excellence in service.
Genuine desire and ability to engage and please customers.
Good corrected vision and hearing.
Ability to frequently stand, walk, climb, stoop, crouch, handle, reach, and lift.

Responsibilities

Learn and consistently execute the company’s System of Operation.
Perform all positions below the assistant manager position.
Manage center operations to high standards of quality and profitability, including customer interactions and satisfaction, hiring and employee management, service bay management, inventory ordering and stocking, daily accounting, POS system maintenance, safety, and warranty prevention.
Hire, train, motivate, and lead service-oriented technicians while fostering a strong service mentality and team environment.
Engage and please customers, build relationships, and create customer loyalty.
Help build center awareness, strengthen community connections, and develop local business opportunities.