Automotive Apprentice/ Junior Technician

AAA Mountain West Group•Citrus Heights, CA

About The Position

This position develops automotive repair confidence, experience, and skills by performing maintenance and repairs assigned by a service advisor or manager under the direct supervision of an assigned Mentor. The apprentice follows the Mentor’s instructions while completing technical service and repairs on assigned vehicles and ensuring high-quality work. The role uses shop-supplied, Mentor-provided, or personal tools and includes training on shop-supplied diagnostic and service equipment. The apprentice is periodically evaluated by the Mentor or Manager and is expected to achieve Repair Technician I status within 12 months of the start date. Candidates showing sufficient progress and potential may continue in the program toward Repair Technician II or higher. The stated goal is to progress to Repair Technician I, II, and/or III at AAA.

Requirements

Effective verbal and written communication skills in the language(s) required for the role, as justified by business necessity.
Effective organizational, interpersonal, and negotiation skills.
Ability to work scheduled hours as necessitated by business needs.
Math and computer skills, including experience with word processing software, browsers, and email.
Good understanding of automotive systems and tools needed for repairs.
Ability to drive vehicles equipped with manual transmissions.
Focus on Member Service.
Valid driver’s license with a safe driving record.
Graduate of or advanced-level student at an accredited Automotive Repair School, or two years of experience as a Lube Technician or General Service Technician in lieu of automotive education.
Ability to lift and/or carry up to 50 lbs.
Ability to stand, bend, kneel, push, reach, lift, and climb ladders.
Ability to work in an environment with exposure to loud noises.

Responsibilities

Under the direction of the Mentor, perform work assigned on repair orders.
Perform digital inspections and document pertinent information in the shop inspection or management system, attaching photos or videos to illustrate repairs or needs.
Perform repairs in accordance with accepted industry-standard procedures.
When practical, test-drive vehicles before service or repairs to check performance or drivability concerns.
Test-drive vehicles after repairs to verify that the defined problem has been resolved.
Perform other related duties as assigned.
Follow company and governmental safety rules and regulations.
Maintain a clean and safe work environment, promptly cleaning spills or debris to reduce hazards.
Maintain company-supplied equipment and machinery in good working order.
Maintain customer vehicles’ cleanliness and avoid changing customers’ preferred vehicle settings.
Participate in periodic testing or evaluation by the assigned Mentor or Manager.
Work toward achieving Repair Technician I status within 12 months and, if qualified, progress in the program toward Repair Technician II or higher.

Benefits

11 paid holidays.
Up to 17 days of PTO in the first year, accruing from the first day; 22 days off in the second year.
No work on Sundays; facility is closed.
Medical, dental, and vision benefits.
Wellness program.
401(k) matching at $1 for every $1 contributed, up to 6% annually.
Tuition reimbursement for ASE certifications.
State-of-the-art equipment and facilities with consistent car count.
Free AAA Membership.
Numerous employee discounts.