Automotive ADM Lead

CapgeminiAtlanta, GA

About The Position

We are seeking an experienced Automotive ADM Lead to support Engineering applications with a strong focus on PLM, specifically custom (homegrown) PLM applications within the GSD ecosystem. In this role, you will act as the primary liaison with end business partner -Engineering Manager, managing business-critical issues while ensuring effective planning, coordination, and service delivery.

Requirements

  • Strong cognitive skills, creativity, and problem-solving capabilities

Nice To Haves

  • Experience or exposure to design and industrial design concepts is an advantage

Responsibilities

  • Manage ADM support and enhancement services for Engineering applications
  • Serve as a trusted partner to end business partner's IT management, delivering continuous value and demonstrating Capgemini’s capabilities
  • Lead application support services and collaborate with Capgemini’s global support teams across Engineering and non-Engineering application portfolios
  • Manage user interactions, service requests, escalations, problem resolution, and root cause analysis

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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