About The Position

Role and Responsibilities Team Leadership: Recruit, train, supervise, and motivate housekeeping staff to maintain high standards of cleanliness and professionalism. Cleaning Oversight: Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly and maintained daily to meet or exceed brand standards. Quality Control: Conduct regular inspections and spot checks of rooms and public areas to maintain consistent quality and address issues proactively. Inventory Management: Manage housekeeping supplies, linen inventory, and equipment. Place orders and maintain stock levels to prevent shortages or overstocking. Scheduling: Create and manage work schedules for housekeeping staff to optimize productivity and cover all shifts, including weekends and holidays. Guest Interaction: Address guest requests or complaints related to housekeeping promptly and professionally to ensure guest satisfaction. Safety Compliance: Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols. Budget Management: Assist in managing the housekeeping budget, controlling costs while maintaining quality. Collaboration: Work closely with the front desk, maintenance, and restaurant teams to coordinate efforts and enhance overall guest experience.

Requirements

  • Proven experience in housekeeping management, preferably in a lodge, hotel, or resort setting
  • Strong leadership and team management skills are important
  • Excellent organizational and time-management abilities
  • Attention to detail and commitment to high cleanliness standards
  • Ability to handle guest concerns with professionalism and tact
  • Basic budgeting and inventory management experience
  • Knowledge of cleaning chemicals, supplies, and safety standards - OSHA
  • Physical stamina to oversee cleaning operations and assist with tasks
  • Flexibility to work weekends, holidays, and varied shifts

Responsibilities

  • Recruit, train, supervise, and motivate housekeeping staff
  • Ensure all 20 guest cabins, lodge rooms, public spaces, and restaurant areas are cleaned thoroughly
  • Conduct regular inspections and spot checks of rooms and public areas
  • Manage housekeeping supplies, linen inventory, and equipment
  • Create and manage work schedules for housekeeping staff
  • Address guest requests or complaints related to housekeeping
  • Maintain safety standards by ensuring housekeeping staff follow all health, safety, and sanitation protocols
  • Assist in managing the housekeeping budget
  • Work closely with the front desk, maintenance, and restaurant teams

Benefits

  • Competitive hourly rate DOE
  • Private room in shared housing available
  • Health benefits, PTO, 6% matching 401k and more

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

101-250 employees

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