Automotive ADAS Calibration Technician

Caliber Collision•Tulsa, OK

21d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking dedicated, quality-focused teammates to provide high-quality customer service. Mobile Service Technicians perform air conditioning service, automotive repairs, on-site scanning support, wire repairs, and diagnostics within their assigned market area. The role requires effective customer communication, use and maintenance of diagnostic tools and equipment, and collaboration with the field team and virtual support resources. Technicians must maintain an organized work area, manage assigned inventory and equipment, keep tooling software updated, complete required training and certifications, and follow safety standards. The position involves frequent driving and extensive travel within the assigned area, with possible travel for continuing education and certification training. Work takes place in a shop environment, including during inclement weather, and may involve exposure to fumes, dust, and chemicals.

Requirements

At least 3 years of automotive repair experience.
Knowledge of diagnostic scan tools and factory software.
Obtain AC certification and follow safety standards.
Excellent customer service and communication skills.
Ability to use computers, mobile devices, and related technology efficiently.
Self-motivated, positive attitude, and customer-focused outlook.
Must be at least 21 years old.
Valid driver's license and ability to pass an MVR check.
Ability to pass a background check.
Must be able to lift 60 pounds independently.
Must be eligible to work in the U.S. without restrictions.
Ability to stand for extended periods and frequently stretch, reach, walk, and stoop.
Ability to frequently drive company and customer vehicles and travel extensively within the assigned area.
Ability to work in a shop environment during inclement weather and potentially be exposed to fumes, dust, and chemicals.
Ability to wear required PPE, including facial covering, eye protection, and gloves.

Nice To Haves

Trade school experience.
ASE or I-CAR certifications.

Responsibilities

Provide customer-focused service and develop strong customer relationships while delivering operational consistency.
Perform air conditioning evacuation and recharge services.
Troubleshoot and diagnose mechanical and electrical repairs.
Complete estimating, invoicing, part identification, and pre- and post-repair quality-control checklists.
Explain technical diagnoses and repair plans to shop personnel, insurance adjusters, and customers.
Use diagnostic tools, equipment, and virtual support resources to make effective recommendations.
Test-drive vehicles after repairs are completed.
Check parts for quality and accuracy before installation.
Complete assigned training and certifications, including continuing education courses.
Communicate with the field team to support efficiency and productivity.
Maintain an organized work area.
Ensure tooling software updates are completed immediately.
Maintain accountability for assigned inventory, including laptops, OE scan tools, VCI, and other provided equipment.
Follow company purpose and core values when developing and maintaining customer relationships.
Follow safety standards and wear required PPE.