Automotive Acquisition Specialist
About The Position
Sheehy Auto Stores, a Top 30 Private Dealer Group with over 25 locations, is seeking an Acquisition Specialist for Sheehy Hyundai of Waldorf. This role focuses on acquiring pre-owned vehicles directly from customers, using various lead sources and data mining tools. The specialist will collaborate with sales managers to achieve profit goals and ensure high customer satisfaction. A passion for customer service is key, and prior automotive sales experience is not required; backgrounds in customer service, business development, or lead generation are welcome. This is a fast-paced environment with opportunities for impact and customer loyalty.
Requirements
- Sales or customer service experience (retail, restaurant, call center, etc.) preferred but not required—sales training provided
- Ability to learn and use data mining tools (eLeads experience a plus)
- Strong customer service, organizational, and relationship-building skills
- Excellent verbal and written communication abilities
- Outgoing personality with the ability to develop lasting relationships
- Driven, competitive, and collaborative team player
- Authorized to work in the U.S.
- Valid, clean, non-suspended driver’s license
- Ability to pass a pre-employment background check, Motor Vehicle Record (MVR) check, and drug screen
Responsibilities
- Leverage data mining tools (Automotive Mastermind, vAuto Reports, referrals from sales and service teams) to identify upgrade and acquisition opportunities
- Maintain consistent customer communication through calls, emails, and in-person interactions; schedule appraisals and ensure timely follow-up
- Collaborate with the Used Car Manager to align acquisition efforts with inventory needs
- Manage vehicle sale inquiries by entering data into appraisal platforms (AccuTrade, vAuto), reviewing CARFAX and service records, confirming inspections, and ensuring appraisal accuracy
- Assist with pricing and finalizing appraisals
- Participate in management meetings to review objectives, performance metrics, and improvement strategies
- Deliver exceptional customer service with professionalism and attention to detail throughout the acquisition process, including handling purchase paperwork and resolving post-sale payments promptly
Benefits
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO), beginning your first day
- Paid Maternity & Paternity Leave (after one year of service)
- Ongoing Paid Training
- Career Growth & Advancement Opportunities
- 401(k) Retirement Plan + Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
