Automation Technician

HelloFresh•Newark, NJ

About The Position

As an Automation Technician at HelloFresh, you will work with the maintenance team to maintain and repair conveyance, automation, and facilities equipment to support operational uptime and improve system reliability. The role serves as a resident expert in mechanical, electrical, and/or refrigeration systems. Shift is based on business needs. The position includes maintaining equipment, supporting and developing maintenance personnel, leading root cause analysis, auditing work, standardizing preventive maintenance, and performing building project work. The job description provides a general overview; the company may adjust or reassign responsibilities to meet changing business needs and operational requirements.

Requirements

  • 4–6 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance, including mechanical and electrical operations.
  • Advanced understanding of machinery and equipment.
  • Basic computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • Experience with inputs, outputs, and PLC logic systems, and ability to troubleshoot these systems.
  • Ability to travel as necessary, up to 10%, for business purposes.
  • High school diploma or equivalent.
  • Excellent follow-through, judgment, and common sense; a “make it happen” attitude.

Nice To Haves

  • Mechatronics associate degree or equivalent preferred.

Responsibilities

  • Lead and educate on compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics, and ancillary equipment.
  • Troubleshoot assigned out-of-service equipment, correct issues, act as an escalation point for lower-level technicians, and escalate to leadership and/or vendors when needed.
  • Document work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing appropriate skills and equipment knowledge, specializing in mechanical, electrical, and refrigeration systems.
  • Lead root cause analysis of major downtime events.
  • Serve as a network resource for technical issues and lead network-wide root cause analysis.
  • Develop maintenance personnel knowledge of intermediate to advanced mechanical, electrical, and refrigeration systems.
  • Audit maintenance personnel work and provide feedback to improve performance and quality.
  • Audit vendor work and provide leadership with feedback on work quality and SLA performance.
  • Write and/or modify preventive maintenance (PM) procedures to standardize them across the network and improve effectiveness.
  • Perform building project work as assigned.

Benefits

  • Competitive hourly rate.
  • 401(k) company match that vests immediately upon participation.
  • Generous paid time off and additional sick leave.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_).
  • Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
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