Automation Technician (APM Crew Chief)

Cruise Academy•Cancún, Worldwide

14h•Onsite

About The Position

Automation Technician or "Crew Chief" is responsible for the operation, maintenance, programming, and troubleshooting of automated show-control systems and stage automation equipment used in onboard entertainment venues. They are hands-on leaders who are able to motivate a team to excel in every facet of their role, able to build trust and have a highly organized and safety driven mindset. Working closely with entertainment, production, and technical teams, the Automation Technician helps deliver high-quality entertainment experiences for guests.

Requirements

Minimum of 3 years' industry experience in theatre or touring industries.
Command of the English language, both verbal and written.
An excellent understanding of safety and risk assessment procedures.
Great communication and interpersonal skills.
Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
Motivation to excel in all aspects of job duties and responsibilities.
Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Nice To Haves

Experience with theatre automation consoles highly desirable.

Responsibilities

Ensure the safe and reliable execution of theatrical productions, special events, and multimedia presentations by managing automated scenic elements, lifts, flying systems, and integrated technical systems.
Operate, maintain, and troubleshoot state-of-the-art stage automation systems, including those that fly, move, track, truck, revolve, open, or close.
Responsible for the safety of cast, company, entertainers, and guests on theatre stages, reacting quickly, anticipating problems, and leading the Stage Crew team to produce high-quality, dynamic events and entertainment.
Maintain all automated stage systems, scenic elements, props, and inventory with attention to detail and an understanding of theatre and entertainment industries.
Manage crew scheduling, team building, development, and training, working closely with the Senior Production Manager to foster a goal-driven team capable of facilitating fantastic, dynamic, and cutting-edge entertainment programs.