Automation Technician - Batching Systems

Cencora•Amarillo, NE

1d•Remote

About The Position

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business. The Batching Systems Automation Technician is responsible for installing, configuring, maintaining, and supporting industrial automation systems used in production animal operations (primarily dairy and feedlot). These systems control the batching and delivery of feed ingredients and additives and represent mission-critical infrastructure. This role requires a cross-disciplinary skill set spanning industrial automation, electrical systems, livestock production, networking, and various software environments. Technicians must be capable of independently troubleshooting hardware, software, and mechanical systems under time-sensitive conditions, both remotely and in active industrial environments. The position is primarily remote but requires frequent travel to rural customer facilities for installation, troubleshooting, repair, and training. This position operates at the intersection of industrial automation and production agriculture and requires strong independent judgment and problem-solving ability.

Requirements

Associate’s degree in Agricultural Engineering, Precision Agriculture, Electrical Engineering, Animal Science, Industrial Technology, or related technical field -OR- Completion of technical trade school or apprenticeship training in electrical systems, automation, or industrial technology
1 – 3 years of experience in one or more of the following: Agricultural operations, Industrial automation and networking, PLC systems, Electrical systems
Proficiency in: Troubleshooting hardware/software systems, Professional communication (verbal and written)
Valid driver’s license
Ability to pass background and drug screening
Ability to travel and work safely in outdoor/industrial environments
Ability to lift equipment and work around machinery
Strong planning, problem-solving, decision-making skills are required.
Ability to build relationships with customers is critical.
Ability to travel is required.
Flexibility is work schedule is required to serve on weekend call rotation.
Speak Effectively: Speaks effectively in individual or group situations (e.g., meetings, presentations, interviews) including appropriate nonverbal communications; able to recognize and present information to others; recognizes different methods for communicating the same information and selects the best method; strives for positive high impact delivery.
Customer Service: Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.
Know the Organization: Understands the company’s objectives; knows the structure of the organization; works effectively within the organization to achieve results; works continuously to make linkages and build networks within the organization.
Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.
Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.
Know the Product: Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
Maintain Technological Expertise: Keeps informed of technological advances affecting the industry; recognizes/identifies appropriate and effective technological applications for use by the company; applies internal technology to effective advantage.
Mathematics: Resolves practical problems by choosing the appropriate mathematical technique (percentages, formulas, etc.); uses quantitative data to construct logical explanations for real world situations; expresses mathematical ideas and concepts verbally and in writing; understands the role of chance in the occurrence and prediction of events.
Reasoning: Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and information.
Demonstrate Interpersonal Skills: Communicates in an open, straight forward, honest and respectful style; checks for message clarity; understands the effect the communication style has on others, including nonverbal communications; plans for and adapts to the wide variety of communication preferences and needs of others.

Nice To Haves

Bachelor’s degree
Bilingual Spanish
Experience with: Livestock operations and high-volume feed batching, Industrial communications (serial, radio, etc.), Linux operating systems, SQL databases

Responsibilities

Install, configure, and support PLC-based batching and control systems
Integrate automation systems with scales, flow meters, pumps, augers, and other batching equipment
Support integration between batching software and field equipment
Diagnose and resolve automation and control system faults
Deliver training to operators and other key personnel on system use and workflows
Assist customers in diagnosing software, electrical, and automation issues
Provide real-time technical support during active operations
Communicate effectively with users of varying technical backgrounds
Utilize bilingual skills or translation tools when necessary
Assist in verifying batching accuracy and system performance
Monitor system operations including timing, sequencing, and communication
Prepare accurate and actionable reports of system observations

Benefits

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities