Automation & Technical Support Technician
Tremco Construction Products Group•Cleveland, OH
•Onsite
About The Position
Euclid Chemical is currently seeking an Automation and Technical Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing remote and on-site training, and handling warehouse duties. This role requires technical knowledge in Windows PCs, industrial automation, and mechanical systems, along with strong problem-solving and communication skills.
Requirements
- High School Diploma or GED.
- Windows based PCs & Networks knowledge, or experience.
- Industrial automation, electrical, and pneumatic knowledge, or experience.
- Hand, power, and measuring tools knowledge, or experience.
- Mechanical knowledge, or experience.
- Ability to read and comprehend written instructions and technical language normally found in equipment manuals.
Nice To Haves
- Additional certificate training in the areas of responsibility a plus.
Responsibilities
- Manage, troubleshoot, and maintain PC hardware, software, and licensing.
- Maintain system documentation, specifications, and technical drawings.
- Provide remote technical support via phone and online tools.
- Train field technicians and customers on system installation, operation, and troubleshooting.
- Assist with automation, electrical, pneumatic, and control-system diagnostics.
- Support General Assembly, Inventory and Logistic activities as needed.
- Collaborate with management and cross-functional teams.
Benefits
- Annual employee bonus program
- Medical, Dental and Vision coverage
- Life Insurance, Disability, Parental Leave
- 401k with company match
- Defined benefit pension plan
- Vacation and holiday time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
