Automation Support Specialist

JC Automation Corp • Juncos, PR

2d • $20 - $30 • Onsite

About The Position

We are seeking a technically skilled Automation Support Specialist to provide daily operational and troubleshooting support for automation systems within a regulated pharmaceutical manufacturing environment. This role is critical to ensuring reliable system performance, production continuity, and compliance with GMP and site procedures. The ideal candidate brings hands-on experience with PLC, HMI, and SCADA systems in a manufacturing setting, strong troubleshooting capabilities, and the ability to work effectively across operations, maintenance, engineering, and quality teams in a fast-paced production environment.

Requirements

• Associate's or Bachelor's degree in Engineering, Electronics, Automation, or a related technical field.
• Minimum 2 years of experience supporting automation systems in manufacturing or industrial environments.
• Hands-on experience with PLC, HMI, or SCADA systems in a production support capacity.
• Strong troubleshooting and problem-solving skills in automation and controls systems.
• Ability to support fast-paced manufacturing operations across any shift as required.
• Knowledge of GMP regulations and manufacturing operations in regulated environments.

Nice To Haves

• Experience with Allen-Bradley (Rockwell), Siemens, DeltaV, or similar automation platforms.
• Experience in pharmaceutical or biotech manufacturing environments.
• Familiarity with alarm management, deviation handling, and change control processes.
• Bilingual in English and Spanish (oral and written).

Responsibilities

• Provide daily on-floor support for PLC, HMI, and SCADA systems during manufacturing operations. Ensure automation systems perform reliably and respond promptly to operational needs and system events.
• Troubleshoot automation and controls issues during manufacturing operations, applying structured diagnostic approaches to identify root causes and implement effective corrective actions with minimal production impact.
• Support alarm management activities, system investigations, and operational deviations related to automation systems. Document findings and actions in compliance with GMP and site standards.
• Coordinate with operations, maintenance, engineering, and quality teams to support manufacturing operations, communicate system status, and ensure timely resolution of automation-related issues.
• Support minor programming changes, execute system backups, and maintain up-to-date automation documentation in accordance with change control and data integrity requirements.
• Assist with equipment startup, shutdown, and recovery activities following planned or unplanned interruptions, ensuring systems return to validated operating states.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree