Automation Support Service Engineer

H2O Innovation Inc.•Ramsey, MN

12h•$90,000 - $110,000•Hybrid

About The Position

At H2O, we simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. H2O Innovation is seeking an Automation Support Service Engineer to join our team. In this role, you will support the design, programming, testing, and deployment of automation solutions for water and wastewater treatment systems. Working closely with project teams, clients, and field personnel, you will help ensure our PLC and HMI systems operate efficiently and reliably throughout the project lifecycle. This position combines technical problem-solving, system commissioning, and customer support, offering the opportunity to work on a variety of projects.

Requirements

3-5 years of experience in a similar role
Proficiency in PLC programming software
Ability to write clear technical documents
The ability to diagnose and resolve problems
Thorough understanding of hardware and software upgrade methods for automated systems
Communication skills
Competence in planning and executing comprehensive system tests

Responsibilities

Program PLCs (Programmable Logic Controllers) and user graphic interfaces (HMI)
Participate in analyzing user needs and developing programming plans
Conduct testing and market deployment of programmed installations at our clients' sites
Assist our sales team in developing costing for bids and service contracts involving automation work
Perform upgrades and troubleshoot automated systems as needed
Traveling to customer sites to provide onsite support 25% of the time