Automation Specialist

CBT•Cincinnati, OH

1d•Onsite

About The Position

CBT is hiring an Automation Specialist to support business development, customers, and internal sales teams through technical expertise in automation products, technologies, and solutions. The role targets accounts with growth or conversion potential, develops action plans with account managers, and advises customers during the design phase to help guide technology and product selection. The specialist collaborates with CBT teams across Power Transmission, Electrical Supplies, Digital Solutions, and CSG to maximize the scope of solutions offered to customers. The position also provides technical support and training to CBT sales personnel, introduces new products and technologies, assists marketing with technical sales materials, responds to customer support requests, and documents activity and performance in CRMGo and regular business reviews. The role may be based in Cincinnati, Springboro, or Sidney, Ohio. Work is performed in a general office environment and is generally sedentary, with occasional standing, walking, lifting, and bending.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a similar role with field experience.
3–5 years of outside sales experience in industry.
Track record of success in business-to-business sales.
Excellent verbal and written communication skills, including the ability to persuasively influence others.
Ability to clearly and effectively set and meet goals.

Nice To Haves

Bachelor's degree.
Experience in a distribution company, contractor, or manufacturing environment.

Responsibilities

Identify target accounts and collaborate with account managers to select accounts with strong potential for growth or conversion.
Coordinate action plans to promote products, technologies, and solutions to customers.
Serve as a subject matter expert during design discussions and help guide early technology selection.
Collaborate with CBT Power Transmission, Electrical Supplies, Digital Solutions, and CSG specialists to maximize CBT's scope of offerings.
Provide technical expertise to CBT sales personnel and respond to requests for support or technology information.
Train inside and outside sales and specialist teams to effectively sell and position CBT solutions.
Introduce new products, solutions, and technologies to sales and specialist teams.
Provide marketing with technical assistance for sales collateral and marketing campaigns.
Engage customers during the design phase to assist with product selection and design decisions.
Sell integrated CBT solutions, incorporating offerings from other strategic business units where appropriate.
Respond to post-sales support requests and determine whether service should be referred to CSG for a quote.
Refer post-sale engagements requiring more than one hour to CSG for review or proposal, and review commercial or product issues with the SBU manager as appropriate.
Document customer calls and value-added activities in CRMGo.
Report on target account and product group performance during weekly cadence calls, including updates and needs for training or support.
Use relevant initiative, vertical, and specialist dashboards to measure progress against the business plan.
Participate in semi-annual business reviews with CBT leadership.
Complete training in primary areas of expertise and maintain knowledge of product offerings and market trends.
Understand competitive products and brands, including their offerings, markets, target customers, strengths, and weaknesses.
Perform additional responsibilities as assigned.