Job 2995 Automation Specialist III

Arizona Department of Administration • Phoenix, AZ

3d

About The Position

The Automation Specialist III supports the Automation and Research unit within Juvenile Justice Services. The position serves as a liaison with county staff on quality assurance tasks, supports data reporting and publication efforts, and assists the team responsible for the juvenile case management system.

The role runs quality assurance reports, monitors and distributes compliance information, works with county staff to address data integrity concerns, and tracks patterns to identify potential business-practice review or training needs. It also supports statistical publications and presentations, and helps create, maintain, and update testing and training materials and documentation for the case management system.

The position may offer remote work based on departmental business needs and continued achievement of performance measures after three months of employment. Travel is up to 5%. This is a regular, full-time, non-exempt position.

Requirements

• Bachelor’s degree in a related field and two years of related experience, or equivalent.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent communication, organization, attention-to-detail, and time-management skills.
• Ability to interact effectively and professionally with community members, court personnel, treatment providers, and education officials.
• Ability to follow complex oral and written instructions and coordinate tasks across multiple projects simultaneously.
• Currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Knowledge of data reporting tools and quality assurance practices and monitoring.
• Knowledge of the Juvenile Online Tracking System (JOLTSaz) and Arizona Youth Assessment System (AZYAS), including the structure of their underlying databases.
• Experience with Microsoft Visio.
• Ability to use development software to produce computer-based training, including multimedia presentation programs, Learning Management Systems, and other creative development tools.

Responsibilities

• Run juvenile case management system quality assurance reports.
• Produce, monitor, and distribute the monthly quality assurance compliance spreadsheet.
• Communicate with identified county staff about data integrity concerns.
• Work with county staff to complete data cleanup in a timely manner.
• Track data integrity patterns to identify county business-practice review or training needs.
• Coordinate with Business Analysts, Data Analysts, and county staff to assess data integrity issues for the quality assurance process.
• Assist with production of written statistical publications, including the annual Juvenile Court Counts.
• Create and maintain templates used for statistical publications.
• Assist with creating and formatting data-related presentations.
• Assist the business team in creating and maintaining testing and training materials, including user documentation and computer-based training.
• Post materials and documentation to team-supported SharePoint sites.
• Track case management system and process changes, identify updates needed to testing and training materials, and confirm updates are completed.
• Assist with logistical planning for meetings facilitated by the business team.

Benefits

• Accrued vacation pay and sick leave.
• 10 paid holidays per year.
• Health and dental insurance.
• Retirement plan through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
• Life insurance and long-term disability insurance.
• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Potential remote-work schedule option, subject to management discretion and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level