Automation Program Manager / QA Consultant —Automation Go-Live

Delan AssociatesNashville, TN
Hybrid

About The Position

Facility is integrating a Warehouse Control System with ERP for inventory management. We are seeking an experienced Automation Test Program Manager / QA Consultant to own end-to-end test strategy and execution across this automation initiative, driving the program toward a full go-live by end of December. This is a hands-on leadership role — not a pure documentation function. The consultant will need to build the test plan, actively run the test cycle day-to-day, coordinate across engineering, operations, and IT teams, and translate testing status into clear, executive-ready reporting.

Requirements

  • 7+ years of experience in test program management, QA leadership, or systems integration testing, ideally within supply chain, warehouse automation, or logistics environments.
  • Demonstrated experience testing systems that span WCS/WMS layers and ERP inventory systems
  • Experience with warehouse automation go-lives — conveyance systems, sortation, robotics, or similar physical automation integrated with software control layers.
  • Strong understanding of end-to-end test methodology: test strategy, test case design, UAT, regression, defect management, and readiness/exit criteria.
  • Proven ability to manage cross-functional stakeholders (engineering, operations, vendors, IT) without direct authority.
  • Excellent written and verbal communication skills, with experience presenting to executive/leadership audiences.
  • Comfortable working on-site in a warehouse/DCC operational environment in Nashville.

Responsibilities

  • Develop a high-level, end-to-end test plan covering the full device flow — from automation hardware/conveyance triggers, through (WCS layer) logic, to ERP (receiving, put-away etc.).
  • Own and manage the test cycle schedule, including test case development, environment/data readiness, defect triage, regression cycles, and UAT sign-off criteria.
  • Work directly with automation/hardware teams, WCS product/engineering teams, ERP IT teams, and warehouse operations to align on test scope, dependencies, and readiness gates.
  • Ensure test coverage of system integration points — automation-to-WCS signals/events and WCS-to-ERP transactional integration (e.g., inventory updates, serial number tracking).
  • Establish a defect tracking and triage process; identify, escalate, and drive resolution of blocking issues; maintain a go-live risk register.
  • Produce regular, concise status reporting for executive leadership — test progress, defect burn-down, go-live readiness, and risk callouts — suitable for steering committee/leadership review.
  • Define and track exit criteria/entrance criteria for go-live; support cutover planning and hypercare test validation post-launch.
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