PRN Automation Pharmacy Technician 4 (On Call) - Toledo, OH

Omnicell•Toledo, OH

13d•Onsite

About The Position

This PRN (as needed) Automation Pharmacy Technician 4 role is an on-call position based in Toledo, OH. The technician will play a critical role in supporting Omnicell’s XR2 system, a technology focused on automated medication inventory management. This role offers career growth opportunities within Omnicell, with potential to advance into various roles within professional services, consulting, marketing, and management. Continuous learning and development are emphasized through on-the-job training, mentorship, and initiatives to improve interpersonal skills. The position involves equipment management, maintenance, troubleshooting, inventory management, documentation, and customer communication to foster strong relationships and contribute to top-notch pharmacy services.

Requirements

High school diploma or GED.
Active State Pharmacy Technician Registration / License for State of OH.
Active Nationally Certified Pharmacy Technician Certificate (PTCB/CPHT/EXCPT).
Good organizational skills in a fast-paced environment.
Demonstrate great customer service skills.
Strong communication and problem-solving skills.
Ability to work with mechanical equipment.
Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
A self-starter who is able to work independently and follow a detailed plan.
Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Nice To Haves

Completion of an accredited Pharmacy Technician Training Program.
1 year of hospital pharmacy technician experience (strongly preferred).
2 years previous experience in hospital pharmacy automation.
Basic Troubleshooting Skills with automation devices.

Responsibilities

Operate Omnicell automation at customers’ sites according to Omnicell SOPs and best practices.
Perform return and restocking duties to optimize the customer’s use of automation.
Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
Perform prescribed maintenance of automation products and report unresolved issues to the Technical Assistance Center (TAC).
Perform daily and periodic cleaning of the equipment according to recommended best practices.
Inspect robot cell daily for issues, wear, and functionality.
Monitor system trends and report concerns.
Resolve common system issues.
Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
Perform basic troubleshooting and maintenance of automation equipment and report unresolved equipment issues to the appropriate helpdesk.
Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
Comply with reasonable procedures, policies and guidelines established by the Customer facility.
Maintain national certification and all state required credentialing.
Act as a resource or SME, for Omnicell team members, providing training and/or assistance either on site or remotely to ensure optimal workflow.