About The Position

This PRN (As Needed) role is an excellent entry point for Certified Pharmacy Technicians at Omnicell, offering hands-on experience with advanced pharmacy automation technology. It provides an opportunity to transition into full-time roles based on performance, build technical skills, and stay current with cutting-edge pharmacy solutions. The position involves supporting Omnicell’s XR2 system for automated medication inventory management, including equipment management, maintenance, troubleshooting, monitoring inventory levels, and updating documentation, while building strong customer relationships through effective communication.

Requirements

  • High school diploma or GED.
  • Active Indiana (IN) State Board of Pharmacy Technician License/Registration.
  • Active National Pharmacy Technician Certification (PTCB or through the NHA, CPhT or ExCPT).
  • Strong organizational and customer service skills in a fast-paced environment.
  • Excellent communication and problem-solving abilities.
  • Ability to work with mechanical equipment and troubleshoot issues.
  • Proficiency in Microsoft Windows, Excel, and PowerPoint.
  • Self-starter with ability to work independently and follow detailed plans.

Nice To Haves

  • Working knowledge of pharmacy automation.
  • Completion of accredited Pharmacy Technician Training Program.
  • 2+ years of hospital pharmacy automation experience.
  • Basic troubleshooting skills with automation devices.

Responsibilities

  • Operate Omnicell automation systems at customer sites per SOPs and best practices.
  • Perform return and restocking duties to maximize automation efficiency.
  • Monitor formulary inventory levels for daily dispensing needs.
  • Conduct prescribed maintenance and report unresolved issues to Technical Assistance Center (TAC).
  • Perform daily and periodic equipment cleaning and inspections.
  • Identify and resolve common system issues; escalate as needed.
  • Maintain proactive communication with pharmacy operations and customers.
  • Deliver customer-focused support emphasizing quality, professionalism, and responsiveness.
  • Conduct training and ensure compliance with all procedures and policies.
  • Manage work-related expenses per Omnicell travel policies.
  • Comply with customer facility guidelines and maintain required certifications.
  • Serve as a resource or SME for team members, providing training and workflow support.

Benefits

  • Continuous on-the-job training with state-of-the-art pharmacy technology.
  • Access to mentorship and comprehensive learning programs.
  • Enhance technical and interpersonal skills for long-term success.
  • Opportunity to transition into full-time roles based on performance.
  • Limitless opportunities for motivated individuals passionate about healthcare innovation.
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