PRN Automation Pharmacy Technician 4 (XR2)(On Call) - St. Cloud, MN

Omnicell•Saint Cloud, MN

20d•Onsite

About The Position

PRN - Automation Pharmacy Technician 4 (On Call) - St. Cloud, MN. This role offers career growth opportunities within Omnicell, with potential to advance into roles such as professional services, consulting, marketing, and management. Continuous learning and development are emphasized through on-the-job training focused on pharmacy technology, mentorship, and initiatives to improve interpersonal skills. As a PRN Automation Pharmacy Technician 4, you will support Omnicell’s XR2 system, which automates medication inventory management, allowing pharmacies to focus on patient care. Responsibilities include equipment management, maintenance, troubleshooting, managing inventory levels, updating documentation, and customer communication.

Requirements

High school diploma or GED.
Active Texas State Pharmacy Technician Registration / License from Texas State Board of Pharmacy.
Active Nationally Certified Pharmacy Technician Certificate (PTCB/CPHT/EXCPT).
Some working knowledge / familiarity with Pharmacy Automation (strongly preferred).

Nice To Haves

Completion of an accredited Pharmacy Technician Training Program.
1 year of hospital pharmacy technician experience (strongly preferred).
2 years previous experience in hospital pharmacy automation.
Basic Troubleshooting Skills with automation devices.

Responsibilities

Operate Omnicell automation at customers’ sites according to Omnicell SOPs and best practices.
Perform return and restocking duties to optimize the customer’s use of automation.
Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
Perform daily and periodic cleaning of the equipment according to recommended best practices.
Inspect robot cell daily for issues, wear, and functionality.
Monitor system trends and report concerns.
Resolve common system issues.
Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
Comply with reasonable procedures, policies and guidelines established by the Customer facility.
Maintain national certification and all state required credentialing.
Act as a resource or SME, for Omnicell team members, providing training and/or assistance either on site or remotely to ensure optimal workflow.