Automation Onsite Administrator (Defined Term) - Brooklyn, NY

Omnicell • Fort Worth, NY

4d • Onsite

About The Position

The Automated Onsite Administrator provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the efficient use of the Omnicell systems.

Requirements

• Strong proficiency with Microsoft Excel, gathering data from different sources and merging information into a single output.
• Strong management, presentation, planning and organizational skills.
• Excellent interpersonal communication skills, both written and verbal.
• Able to build trust and rapport with customer departments in which they interact.
• A self-starter who can work independently.
• Ability to handle multiple projects at one time.
• Ability to present to various levels in an organization from newly hired technicians to department chiefs.
• Associate’s degree or Professional Certification (PTCB/CPhT)
• 2 years of experience within a hospital (healthcare) or hospital medication inventory / materials management environment.

Nice To Haves

• Bachelor’s degree, Certified Pharmacy Technician.
• In-depth knowledge of Omnicell products.
• Knowledge of acute-care distribution of medications and/or supplies.

Responsibilities

• Proactive management and administration of the Omnicell system for a customer.
• Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources
• Provide optimization services and analysis for customers.
• Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and various customer systems to create custom views.
• Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
• Continually evaluate/monitor customer’s satisfaction with systems
• Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
• Coordinate required system enhancements, upgrades, and beta activities.
• Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
• Attend required training/meetings as needed for Omnicell or for customer.
• Maintain a positive working relationship with the customer.

Benefits

• Compensation will vary on region. For the state of NY, expected hourly range starts at $28 to $28+/hour. ( Actual Compensation is subject to variation due to such factors as locations, education, experience, and skillset)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree