Automation Manager ( Full Time Contract - 12 Months)

Mackenzie Financial Corporation•Toronto, ON

4d•CA$69,500 - CA$100,500•Hybrid

About The Position

Reporting to the Senior Manager, Business Managed Technology Solutions, the Automation Manager will be responsible to lead and execute upon knowledge-based functions for business transformation initiatives leading to automation solutions. The Automation Manager will actively engage and collaborate with business partner subject matter experts and stakeholders to achieve IGM’s business mandates while delivering on key objectives related to information gathering, investigation, analysis, developing and overseeing automated solutions.

Requirements

5 years or more experience in the Financial Services Industry; experience and/or exposure to front and back office servicing an asset
Proven experience in project management
Blue Prism, SQL, JAVA or Power Automate coding knowledge
Demonstrated experience in managing client expectations, resolving issues proactively, and ensuring high levels of client satisfaction.
Strong interpersonal, verbal and written communication skills; effective working group facilitation
Excellent problem solving and analytical skills
Ability to focus on detail while understanding and connecting to the big picture
Excellent time management skills
Ability to work both independently and collaboratively with internal and external business partners to meet the project mandate or key objectives
Deep knowledge of the MS Office Suite and alternative communication/analytical tools

Nice To Haves

Coding certification is an asset

Responsibilities

Lead end-to-end project management for automation initiatives, including planning, execution, monitoring and closure
Perform opportunity assessments and document current state manual processes
Document future state design
Code development (Robotic Process Automation), testing and implementation of the automated solution
Analyzes data/information that will support decision making process
Collaborates, communicates and provides updates to stakeholders/project managers/working groups/delivery teams, to deliver on client expectations throughout the project management cycle
Reviews and validates post implementation business outcomes, as required, and identifies sound solutions for exceptions and/or defects
Oversees automation solutions in production and supports client achievement of SLA targets
Foster a culture of continuous improvement and knowledge sharing across teams

Benefits

competitive base salary
performance-weighted bonus
education/career support
option to join Employee Share Purchase Plan with employer matching component
competitive health and dental coverage
flexible plan for you and your family
short-term & long-term disability plans
voluntary Group RRSP enrolment with employer matching component
paid volunteer days
competitive time off
10 wellness days off
WorkPerks discount program
hybrid & flex work arrangements
living our core values: Be a Team, Be Accountable, Be Better
engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background)