Automation Maintenance Technician

Exol•Manchester, PA

About The Position

Symbotic is seeking Maintenance Technicians at all levels to repair, calibrate, and maintain automated and robotic systems, including automated adapters, vertical lifts, and automated robotic vehicles. The technician is expected to become an expert in the system’s mechanical, PLC, electrical, and electronic subsystems and help keep automated adapters and other equipment operating reliably. The role is part of Customer Operations, which leads day-to-day operation of Symbotic’s robotic material-handling system and partners with onsite customers to support quality, safety, and system performance. Work includes inspections, troubleshooting, repairs, system monitoring, documentation, equipment recovery, minor utility work, and robotic-arm setup and calibration. Technicians may also perform Cell Operator functions and other duties assigned by leadership. The work environment may include steep stairs, elevated railings, temperatures from 32°F to 105°F, work at heights up to 45 feet, and restrictive work areas as narrow as 24 inches. The role involves lifting and moving materials, prolonged standing and walking, climbing, reaching, and other physical activities. Employees must follow safety requirements, including lockout/tagout and fall-protection protocols.

Requirements

At least 3 years of experience with mechanical automation systems, or equivalent education or training.
Advanced troubleshooting skills and the ability to follow electro-mechanical diagrams.
Knowledge of PLCs (Programmable Logic Controllers) and PLC troubleshooting experience.
Ability to operate and run automated systems.
Proficiency in performing all inspection functions.
Ability to work independently of a supervisor while following procedures and manuals.
Ability to work in temperatures from 32°F to 105°F.
Ability to safely lift items weighing up to 50 pounds and move items weighing up to 80 pounds.
Ability to stand and walk for up to 10–12 hours and frequently walk and reach with hands and arms.
Ability to work at heights up to 45 feet and in restrictive areas as narrow as 24 inches, and to climb, balance, stoop, kneel, crouch, or crawl.
Ability to perform activities that may include feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movements using both hands and feet.
Ability to comply with safety requirements and protocols, including lockout/tagout and fall protection.
Wear required personal protective equipment at construction sites, including a hard hat, safety vest, steel-toed footwear, eyeglasses, ear protection, and fall protection such as a safety harness.

Nice To Haves

Associate degree and/or certification in electronics, automotive, automation, or manufacturing, or equivalent work experience.

Responsibilities

Inspect equipment associated with the Automated Storage and Retrieval System, including automated robotic vehicles, Automated Adapters, and lifts.
Maintain continuous system operation by adjusting, calibrating, repairing, replacing, or modifying system components.
Process and monitor the flow of the automated storage and retrieval system through adapters, including manual inbound, automatic inbound, and automatic outbound operations, to support throughput and cases-per-hour targets.
Troubleshoot automated robotic vehicle anomalies and stoppages using schematics, wiring diagrams, and advanced test equipment.
Perform periodic system inspections within expected durations and document work, repairs, parts used, and labor in the Computerized Maintenance Management System (CMMS).
Communicate production-impacting problems and recommended actions, including estimated corrective and emergency maintenance time, to relevant team members.
Adapt work as needed in a dynamic environment based on immediate business needs.
Clean equipment and remove replaced parts from work areas after repairs.
Recover automated robotic vehicles in the Symbotic Matrix select system, including in restrictive environments.
Perform minor utility work, such as machining holes or brackets, cutting steel, aligning sensors, and attaching Unistrut.
Troubleshoot and calibrate robotic arms and perform setup and tool changes.
Clean continuously and adhere to 5S policies.
Perform Cell Operator functions as needed.
Perform other duties as assigned by leadership.