Automation Engineer

Cozen O'ConnorPhiladelphia, PA

About The Position

The Automation Engineer is a hybrid role on the Development Operations team that sits at the intersection of low-code automation and workflows, business process analysis, and cybersecurity governance. The Engineer will partner with developers, Information Services staff, attorneys, paralegals, and business staff across the firm to identify manual, repetitive, or document-heavy workflows that are strong candidates for automation, document those processes, and then build solutions using current best practices for automation. This role serves as a key liaison between the Security Operations and Cloud Operations teams throughout the development lifecycle, ensuring that all automation initiatives, agent deployments, and Copilot integrations meet established security and access requirements before and during production. The position will engage directly with security and cloud ops stakeholders to validate that data classification, access control, and information security policies are satisfied at each stage of development. The role also encompasses traditional operations support - resolving tickets, troubleshooting issues for development staff, and improving documentation and processes to keep project delivery on track. Some scripting for automation and reporting will be required.

Requirements

  • Experience with low-code automation and workflows.
  • Experience with business process analysis.
  • Understanding of cybersecurity governance.
  • Ability to partner with developers, Information Services staff, attorneys, paralegals, and business staff.
  • Familiarity with security and access requirements.
  • Knowledge of data classification, access control, and information security policies.
  • Experience with traditional operations support.
  • Scripting skills for automation and reporting.

Responsibilities

  • Identify manual, repetitive, or document-heavy workflows that are strong candidates for automation.
  • Document identified processes.
  • Build automation solutions using current best practices.
  • Serve as a key liaison between Security Operations and Cloud Operations teams.
  • Ensure automation initiatives, agent deployments, and Copilot integrations meet security and access requirements.
  • Engage with security and cloud ops stakeholders to validate data classification, access control, and information security policies.
  • Resolve tickets.
  • Troubleshoot issues for development staff.
  • Improve documentation and processes.
  • Perform scripting for automation and reporting.
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