Automation Engineer

Skyward IT Solutions, LLC•Maryland, MD

8d•$86,000 - $95,000•Hybrid

About The Position

We are Skyward, a people-centered business with a desire to serve others, driven by a love for people, improvement, and human advancement through information technology. We are diverse, unified, creative, and collaborative. This position is contingent on contract award. We need an Automation Engineer who looks at repetitive, manual tasks and feels an urge to automate them. If you speak fluent Infrastructure as Code, dream in Python, and believe a well-tuned AIOps platform is beautiful, then please apply. Come join us if you're motivated to learn from others, learn from mistakes, and be part of a future-looking and growth-oriented team. Let's go Skyward together.

Requirements

Bachelor’s degree in computer science or similar.
At least 3 years of relevant experience.
Solid hands-on experience with Infrastructure as Code (Terraform and Ansible).
Automation experience: RPA, orchestration, and scripting (Python, PowerShell, Bash).
Cloud fluency across AWS and/or Azure, and comfort operating in hybrid on-prem environments.
Experience with monitoring, observability, or AIOps platforms and a knack for turning noisy alerts into useful signal.
Working knowledge of ITIL service management and how automation fits into change, patch, and vulnerability management.
Familiarity with federal security frameworks (FISMA, NIST 800-53, FedRAMP), or the eagerness to learn them fast.
A curious, problem-solving brain and the good vibes to match. You make the team better.

Nice To Haves

Certifications like AWS/Azure Associate-or-above, Terraform Associate, or ITIL 4.
Experience building self-healing automation that genuinely reduced incidents, with metrics to prove it.
Prior experience supporting a federal or DHS environment.
A sense of humor. You know how to light up the room (or the Slack channel).

Responsibilities

Be part of the team modernizing enterprise IT operations for a federal customer, bringing automation, orchestration, and machine-assisted intelligence to infrastructure.
Build and maintain Infrastructure as Code (Terraform, Ansible, CloudFormation/ARM) so environments provision themselves consistently, repeatably, and without surprises.
Design and deploy Robotic Process Automation (RPA) workflows that take soul-crushing, repetitive tasks off people's plates.
Stand up and tune AIOps and observability platforms (e.g., Splunk ITSI, Dynatrace, Datadog, Moogsoft/BigPanda, ScienceLogic) to correlate events, spot anomalies, and trigger auto-remediation.
Automate across AWS, Azure, and on-prem environments.
Write clean, reusable scripts in Python, PowerShell, and Bash.
Plug automation into CI/CD pipelines and DevSecOps toolchains for fast, reliable, secure delivery.
Support 24x7 operations by engineering monitoring, orchestration, and backup/recovery tooling.
Keep systems patched, hardened, and compliant, remediating vulnerabilities and applying security updates.
Document automation and track error-reduction and efficiency wins.
Team up with engineers, network folks, and developers to hunt down manual toil and replace it with smarter solutions.

Benefits

Medical, dental, vision
15 days of paid leave
7 days of sick leave
2 days bereavement leave
11 paid Federal holidays
Up to 40 hours for jury duty
401K with 4% employer contribution (no vesting period)
Up to 4 weeks of paid paternity and maternity leave
Company provided laptop
$5,000 per year for professional development
$600 per year for technical supplies and equipment
$2,000 referral bonus
Life and disability insurance
HSA and FSA
Legal Shield and ID Shield Voluntary Benefits
Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions.