Winter Co-op 2027 – Automation Engineer (12 months)

Manulife • Waterloo, ON

6d • Hybrid

About The Position

As an Automation Engineer Co-op, you'll help identify opportunities to simplify, streamline, and automate business and operational processes across the organization. Working closely with business stakeholders and technology teams, you'll analyze current workflows, uncover inefficiencies, and develop automation solutions that reduce manual effort and improve productivity. Through continuous improvement and digital transformation initiatives, you'll help enable teams to spend less time on repetitive tasks and more time on high-value work. Join a supportive team and experience a values-first culture where your career development and well-being are prioritized alongside your job impact. You'll gain hands-on experience with modern automation, artificial intelligence, low-code platforms, and process optimization while developing practical skills in business analysis, solution design, and automation engineering.

Requirements

• Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field.
• Understanding of process improvement, workflow design, business analysis, or operational efficiency concepts.
• Familiarity with automation and low-code technologies such as Microsoft Power Platform, Power Automate, or Power Apps.
• Basic knowledge of data analysis and reporting tools such as Excel, Power BI, or SQL.
• Exposure to programming or scripting languages such as Python, JavaScript, PowerShell, or similar.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written, verbal, presentation, and collaboration skills.
• Ability to learn new technologies quickly and adapt in a fast-paced environment.

Nice To Haves

• Experience gained through academic projects, internships, hackathons, extracurricular activities, or personal projects involving automation or process improvement.
• Exposure to Generative AI technologies such as Microsoft Copilot Studio, GitHub Copilot, ChatGPT, or similar platforms.
• Familiarity with process mapping and workflow visualization tools such as Visio.
• Experience creating dashboards, reports, or data visualizations using Power BI or similar tools.
• Understanding of APIs, system integrations, data connectors, or automation architecture concepts.
• Interest in continuous improvement, operational excellence, digital transformation, and emerging technologies.

Responsibilities

• Analyze business and operational processes to identify inefficiencies, bottlenecks, and automation opportunities.
• Document current-state workflows and support the design of future-state automated processes.
• Collaborate with business stakeholders to gather requirements and understand operational challenges.
• Design, develop, test, and support automation solutions using approved platforms and tools.
• Build workflows, integrations, dashboards, and reporting solutions that improve productivity and business outcomes.
• Monitor solution performance and identify opportunities for optimization and enhancement.
• Create and maintain process documentation, user guides, and technical documentation.
• Support data collection, reporting, and analysis efforts to evaluate the impact of automation initiatives.
• Research emerging automation, artificial intelligence, and productivity technologies and share recommendations with the team.
• Participate in continuous improvement, operational excellence, and digital transformation initiatives across the organization.

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students. This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed