Automation Engineer 3
About The Position
The Automation Engineer 3's primary responsibilities are designing, building, deploying, and supporting enterprise-grade automation solutions using Microsoft Power Platform, Copilot Studio, Dataverse, APIs, and related technologies. This role leads automation solutions end-to-end, including discovery, requirements gathering, solution design, development, testing, deployment, documentation, and production support. The engineer will partner with business stakeholders to assess automation opportunities, define requirements, document scope, and translate business needs into scalable technical solutions. They will also provide effective production support, including accurate problem identification, root cause analysis, ticket documentation, issue resolution, and customer/vendor dialogue. The role requires creating and optimizing business process automations using Power Automate, designing and managing custom business applications using Power Apps (Canvas and Model-Driven), and developing AI-powered chatbots using Microsoft Copilot Studio. The engineer will leverage Copilot Studio to create conversational experiences that integrate with back-end systems and design scalable, secure, and maintainable automation solutions. They will also integrate Power Platform solutions with Microsoft Teams, SharePoint, and other services, apply automation development best practices, and stay current with new features and roadmap developments across Power Platform and Microsoft AI capabilities.
Requirements
- Bachelor’s degree
- 5+ years’ automation and AI development experience
Nice To Haves
- High degree of technical expertise/professional mastery to recommend process improvements
- Strong problem-solving, analytical, and communication skills.
- Ability to work in agile and cross-functional team environments.
- Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases, topics, entities, and integration with external data sources and APIs.
- Experience with Dataverse, SharePoint, Microsoft Teams, and Azure Logic Apps or Azure Functions.
- Familiarity with Power Fx, low-code expressions, and custom connectors.
- Basic scripting knowledge (JavaScript, PowerShell, or C#) is a plus.
- Experience with AI Builder, Copilot integrations, or Azure Open AI services is a strong plus.
- Experience in UX/UI design for apps and chatbot experiences.
- Understanding of Application Lifecycle Management (ALM) and DevOps practices for Power Platform.
- Microsoft Certifications such as: PL-100: Power Platform App Maker, PL-200: Power Platform Functional Consultant, PL-400: Power Platform Developer, PL-900: Power Platform Fundamentals.
Responsibilities
- Design tailored automation solutions to meet specific client or business requests using Power Platform, Copilot Studio, and related automation technologies.
- Lead automation solutions end-to-end, including discovery, requirements gathering, solution design, development, testing, deployment, documentation, and production support.
- Partner with business stakeholders to assess automation opportunities, define requirements, document scope, and translate business needs into scalable technical solutions.
- Anticipate problems, analyze potential risks, and recommend mitigation strategies to ensure solutions are secure, reliable, maintainable, and production ready.
- Articulate the business value and impact of advanced technical and non-technical information and understand when to escalate issues.
- Provide effective production support, including accurate problem identification, root cause analysis, ticket documentation, issue resolution, and customer/vendor dialogue.
- Document small- to medium-scale projects and deliver presentations with minimal supervision.
- Dissect complex situations and refocus on critical technology tasks.
- Create and optimize business process automations using Power Automate.
- Design, develop, and manage custom business applications using Power Apps, including Canvas and Model-Driven apps.
- Develop, manage, and maintain AI-powered chatbots and virtual agents using Microsoft Copilot Studio.
- Leverage Copilot Studio to create conversational experiences that integrate with back-end systems, including Dataverse, Azure services, APIs, custom connectors, and legacy applications.
- Design scalable, secure, and maintainable automation solutions that may include Power Platform, Copilot Studio, Dataverse, SQL, APIs, custom connectors, JSON, SharePoint, Teams, Azure/AWS services, and other enterprise systems as needed.
- Integrate Power Platform solutions with Microsoft Teams, SharePoint, and other Microsoft or third-party services.
- Apply automation development best practices, including error handling, testing, documentation, monitoring, governance, security, and application lifecycle management.
- Stay current with new features and roadmap developments across Power Platform and Microsoft AI capabilities.
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
