Automation & Controls Specialist
milkrite InterPuls Inc•Johnson Creek, WI
•$55,000 - $65,000•Remote
About The Position
Dairy Performance Support - Remote/Field Based Role in USA milkrite | InterPuls is looking for a hands-on, technically skilled Dairy Performance Support professional to join our Americas team. This role is ideal for someone who enjoys working at the intersection of technology, agriculture, and customer success—supporting distributors, training partners, and solving real-world challenges on dairy farms. If you thrive in a dynamic, field-based environment and enjoy building relationships while delivering technical expertise, this could be a great fit!
Requirements
- Associate degree in Engineering (Electronic, Mechatronic) or related field preferred
- 3+ years of experience in automation and control systems engineering
- Strong knowledge of electronics, PLC-controlled systems, and troubleshooting
- Experience training or supporting distributors or partners
- Excellent communication and training skills
- Ability to manage multiple priorities in a fast-paced environment
- Customer-focused mindset with strong problem-solving skills
- Willingness and ability to travel extensively across America
- Fluently communicate verbally and written in English
Responsibilities
- Deliver technical training to distributors and partners to strengthen product knowledge and service capabilities
- Develop and implement training programs and materials tailored to partner needs
- Support distributors in installation, maintenance, and troubleshooting best practices
- Identify opportunities for upselling and cross-selling during technical interactions
- Program, configure, and troubleshoot PLC-controlled systems.
- Support commissioning, startup, and optimization of capital equipment.
- Analyze system performance and identify opportunities for improvement.
- Diagnose and resolve issues involving automation systems, controls, sensors, electronic devices, and communications networks.
- Assist customers and distributors with technical troubleshooting and performance optimization.
- Provide recommendations regarding system settings, programming, and operational improvements.
- Support equipment upgrades, enhancements, and implementation of new technologies.
- Provide on-site technical support, troubleshooting, and system optimization at customer locations
- Partner with Sales on customer visits to support new business development
- Respond to technical inquiries and ensure timely resolution of issues
- Build strong relationships with distributors, partners, and dairy producers
- Act as the primary technical liaison between customers, partners, and internal teams
- Capture and share field feedback to support product and service improvements
- Monitor market trends, competitor activity, and product performance
- Provide insights and recommendations based on field data and analysis
- Contribute to ongoing improvements in technical support and training processes
Benefits
- Be part of a global leader in dairy solutions and innovation
- Work directly with cutting-edge milking technology and systems
- Make a visible impact on farm performance and customer success
- Join a collaborative, international team focused on growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
