Automation Analyst and Developer

RBC • Toronto, ON

6d • Onsite

About The Position

As an Automation Analyst & Developer in RBC Capital Markets, you will assess, research, analyze and document sponsor/stakeholder needs in relation to Capital Markets Business and Client Services’ projects with particular emphasis on RPA (Robotic Process Automation). You will help identify automated solutions that satisfy sponsor/stakeholder needs. This role will provide assistance with designing and mapping business processes and procedures. The successful incumbent would be required to: analyze current state processes and provide meaningful suggestions for process re-engineering and technology implementation to improve efficiency and controls; Support the detailed requirement phases by identifying, tracking, escalating and/or resolving requirements issues; Prepare and consolidate technical and business requirements documentation; Assist in the preparation of the implementation plan; Engage Automation Leads to plan, develop, and execute on automation initiatives; Support User Acceptance and Integrated Systems Testing by initiating the planning and development of test cases and the execution of tests; Effectively communicate and build rapport with team members, stakeholders, and business partners using a variety of techniques and collaboration from initiation to close.

Requirements

• 1 to 2 years of RPA process development experience using Blue Prism automation software
• Advanced .NET Framework competency or extensive experience with other programming frameworks
• Knowledge of Software Development Lifecycle (SDLC)
• An Agile mindset and team player
• Excellent communication skills both verbal and written, including presentation skills
• Experience in assessing key business processes and documentation of process flows
• Self-motivated, able to work independently
• Able to manage multiple priorities
• Above average skills in Microsoft Office Suite (Excel, Access, Visio, PowerPoint, etc.)
• Ability to build strong, relationships with clients and stakeholders across the enterprise
• Ability to facilitate the requirements gathering and analysis of key business process needs and toolset gaps
• Good working knowledge of Capital Markets Business and Client Services functions and processes

Nice To Haves

• Bachelor’s degree or equivalent relevant experience in Finance, Engineering, Science or Math desirable

Responsibilities

• Assist in analysis on projects in accordance with the RBC Project Management Framework (PMF)
• Design, develop and test complex Robotics Process Automation solutions using latest automation technologies (currently Blue Prism)
• Facilitate workshop sessions to elicit requirements, resolve problems/inefficiencies, communicate project status, and align expectations with stakeholders
• Analyze workflow processes and recommend solution
• Manage multiple concurrent project tasks
• Prepare accurate, timely and compliant documents/reports
• Work closely with Subject Matter Experts and project manager to deliver solutions
• Participate in testing initiatives
• Achieve and maintain highest levels of customer satisfaction
• Be a technology advocate and share expertise with other team members.
• Be a key partner to the business and the rest of the team throughout the delivery cycle
• Think through challenging and interesting problems and solve them with your team

Benefits

• Leaders who support your development through training and study groups.
• Be a key enabler of RBC agile and technology transformation.
• Ability to make a difference and lasting impact by working on a cutting-edge product.
• Work in a dynamic, collaborative, progressive, and high-performing team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree