Automatic Door Service Technician - Tampa

Vortex Industries. • Tampa, FL

4d

About The Position

Vortex Doors is hiring an experienced Automatic Door Service Technician for its Tampa branch. The technician installs, repairs, troubleshoots, and maintains automatic and commercial doors, gates, docks, access-control systems, and related hardware at customer sites. The role calls for strong electrical gate automation and access-control skills, mechanical aptitude, problem-solving ability, attention to detail, and a commitment to safe, high-quality work and customer service.

The position involves field service visits using a company vehicle and company-provided tools and uniform. Vortex provides ongoing training, including training in commercial and retail door openings, hardware, storefront glazing, automatic doors, dock equipment, and hollow metal doors and frames. The work is fast-paced and results-oriented, with full-time shifts available during business hours from 7:00 AM to 5:30 PM, Monday through Friday. Some overtime and on-call hours are required.

Requirements

• At least 4 years of door-industry experience; the requirements section specifies 4–5+ years of commercial door service experience.
• Strong access-control skills and experience with low-energy gate operators and electrical gate automation.
• Excellent mechanical, technical, troubleshooting, and problem-solving skills.
• High school diploma or equivalent.
• Ability to move items weighing 50 pounds or more; continuously lift and bend; climb ladders up to 20 feet; and work on knees for extended periods.
• Ability to operate hand and power tools effectively.
• Ability to perform calculations involving fractions and read a tape measure accurately.
• Knowledge of various door types, brands, hardware, and safety regulations, with adherence to safety protocols.
• Computer knowledge.
• Interpersonal and communication skills to work with customers and collaborate with others in varied conditions.
• Ability to relay information in a fast-paced environment; reliability and self-motivation.
• Ability to drive a company vehicle and possess a valid driver's license.
• Must pass a drug test, background check, and motor vehicle check.
• Ability to work some overtime and on-call hours.

Nice To Haves

• AAADM certification (a plus, but not required).
• Access-control skills.
• Experience with aluminum commercial doors.
• Willingness to learn welding; training is available.

Responsibilities

• Install, troubleshoot, repair, and maintain automatic doors, access-control systems, low-energy pedestrian doors, gates, docks, and related hardware.
• Diagnose and repair door-related problems, including issues with springs, hinges, locks, and electrical components.
• Install and configure hardware such as locks, handles, closers, low-voltage components, and access-control systems.
• Ensure installed doors meet applicable safety and building-code regulations and standards.
• Respond to customer inquiries, explain repair processes, and offer solutions, including cost-effective options.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Perform quality checks to ensure installations and repairs meet company standards.
• Work safely and efficiently at customer sites.

Benefits

• Industry-best training in a state-of-the-art training facility.
• Career advancement opportunities.
• Continued learning classes and options for industry certifications.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay and health benefits.
• 401(k) match.
• Eight company-paid holidays.
• Vacation and sick program.
• Company-provided uniform and tools.
• Annual boot allowance.
• Company-provided vehicle for customer service visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED