Automatic Commercial Door Service Technician

Galaxy Service Partners•Dayton, OH

About The Position

The Automatic Commercial Door Service Technician installs, services, repairs, and inspects automatic pedestrian door systems, including sliding, swing, and low-energy operators. The role diagnoses electrical, mechanical, sensor, and control faults; adjusts and programs operators and safety devices; and conducts annual AAADM safety inspections while ensuring compliance with ANSI/BHMA A156.10 and A156.19 standards. The technician also services related door and access hardware, responds to dispatched service calls, and completes job documentation accurately and on time. The position involves working at customer sites, maintaining an organized and stocked service vehicle, and providing professional, reliable service. Clear communication, customer service, and identifying opportunities to provide customers with additional products and services are part of the role. The technician is expected to work in a safety-conscious manner at all times.

Requirements

  • At least 2 years of experience installing or servicing automatic doors.
  • Strong mechanical aptitude and working knowledge of low-voltage electrical systems, relay logic, and wiring diagrams.
  • Ability to read and interpret technical manuals, schematics, and diagrams.
  • Excellent communication, customer service, and organizational skills.
  • Valid driver's license and clean driving record.

Nice To Haves

  • Current AAADM certification is strongly preferred; the company will certify the right candidate at company expense.
  • Hands-on experience with major brands such as Stanley, Horton, Record, Nabco, Besam, Dorma, or ASSA ABLOY.
  • Familiarity with access control, card readers, and low-voltage security integration.
  • Experience with revolving doors, storefronts, and commercial overhead/dock equipment.
  • 1–3 years of welding and/or electrical experience.

Responsibilities

  • Install, service, and repair automatic sliding, swing, and folding door operators, ADA push-plate/low-energy operators, and related access systems.
  • Diagnose and troubleshoot electrical, mechanical, sensor, and control issues; adjust and program operators, sensors, and safety devices.
  • Perform annual AAADM safety inspections and document compliance with ANSI/BHMA standards.
  • Service and repair door closers, pivots, panic/exit hardware, hollow metal doors, and storefront doors as needed.
  • Respond to dispatched service calls.
  • Maintain an organized and stocked service vehicle.
  • Submit job paperwork accurately and on time.
  • Identify opportunities to provide customers with additional products and services.
  • Operate in a safety-conscious manner at all times.
  • Represent the company professionally at customer sites and build customer relationships through clear communication and reliable service.
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