About The Position

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

Requirements

  • Basic math and reading skills.
  • Ability to access, input, and retrieve information from a computer.
  • Basic knowledge of the Company’s organization, inter-relationships, policies, procedures, processes, and department/work specific requirements.
  • Ability to interface with employees and customers to answer questions or resolve issues with tact and diplomacy.
  • Ability to concentrate on tasks, apply procedures in sequence, make decisions with limited information, and work in a structured team environment.
  • Ability to hear normal voice at 3 feet, warning signals/horns during work operations.
  • Near/distant vision for driving and reading information to complete work assignments.
  • Moderate/severe exposure to uneven surfaces, noise, vibration, high-speed rotating machinery, and odorant inhalation.
  • Ability to work in adverse weather or terrain conditions.
  • Valid driver’s license (or obtain within 90 days if out-of-state), required certifications/endorsements, and satisfactory driving record.
  • Ability to safely operate Company vehicles/equipment and perform inspections and minor maintenance as necessary and in compliance with Company policies and state/local laws.
  • Ability to sit/drive up to 8 hours per day.
  • Ability to drive a vehicle long distances in a variety of road and traffic conditions during adverse weather.
  • Ability to read and follow maps and adhere to designated routes.
  • Ability to drive any assigned route in a safe and efficient manner within NWN service territory.
  • Ability to work evening or night shifts.
  • Familiarity with NWN service territory.

Responsibilities

  • Drives AMR routes using a vehicle equipped with an AMR data-capture device.
  • Operates an AMR device to obtain automated meter readings.
  • Performs ERT replacement, installation, and programming.
  • Obtain manual meter read on customers’ premises.
  • May perform compliance surveys based upon OQ qualifications.
  • Operates Company vehicles in compliance with state/local laws and Company policies and procedures.
  • Trains, assists, and provides feedback to less-experienced workers at the direction of supervisor, which may include providing feedback to supervisor on progress of training.
  • Performs other tasks as required, including those in lower levels as referenced in the Collective Bargaining Agreement, with training as needed.
  • Appropriately wears required protective equipment and safety gear.
  • Acquires and maintains OQ qualifications.
  • Acts and communicates in a professional, respectful, and cooperative manner in connection with all activities associated with NW Natural.
  • Follows supervisory instructions and is flexible and adaptable to changing conditions and expectations.
  • Maintains punctual, regular, and reliable attendance.
  • Demonstrates the Company’s core values and complies with all Company policies and procedures.

Benefits

  • Rich health insurance benefits with competitive employer contribution
  • Free access to an online wellness resources platform
  • Start with 16 PTO Days (Amount varies based on accrued work hours)
  • 10 paid holidays and 3 floating holidays
  • 3 weeks paid parental leave
  • Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
  • Numerous volunteer and community engagement opportunities
  • Competitive 401K company contribution and match
  • 15% discount on NW Natural stock through Employee Stock Purchase Program
  • Up to $5250 a year in tuition reimbursement
  • Wellness incentive program
  • 20% off natural gas service
  • Up to 30% discount at NW Natural Appliance Center
  • TriMet Pass for all HQ employees
  • Generous discounts with Verizon & AT&T Wireless
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