Temporary Automated Mail Operator - 3rd Shift

Auto-Owners Insurance Company•Lansing, MI

About The Position

Auto-Owners Insurance is seeking a motivated individual to join its Automated Mail team. This is a 90-day temporary trial position. At the end of the trial, the employee may be offered a full-time opportunity. The role operates the mechanical and computer systems of automated mail machines, follows mailing procedures with a focus on quality, and supports equipment maintenance and production workflows. The position also involves coordinating with vendors and other departments, documenting equipment issues, ordering supplies, and helping train less experienced operators.

Requirements

Mechanical and basic math aptitude.
Ability to understand and carry out complex written or verbal requests.
Ability to maintain a professional business image and work effectively with associates at all levels.
Ability to work both as part of a team and independently.
Ability to prioritize and manage time efficiently in a production environment.
Familiarity with computers and mechanical aptitude.
Ability to work in the U.S. without current or future sponsorship.

Nice To Haves

High school education or equivalent job-related experience is preferred.
Experience with job-related equipment is preferred.
Personal computer experience is preferred.

Responsibilities

Operate all functions of automated mail machines, including mechanical and computer systems.
Understand automated mail jobs and their priorities.
Follow proper mailing procedures with a strong focus on quality.
Make minor equipment adjustments to correct general operational issues and interpret messages from the machines’ operating computers.
Communicate with and assist service vendors regarding equipment problems, and determine when service calls are necessary.
Document equipment issues for departmental reference.
Train new Automated Mail Operators or assist less experienced operators.
Order supplies needed to complete assigned jobs.
Communicate effectively with other areas and departments that affect the work.