Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator)

Internal Revenue Service • Chamblee, GA

8d

About The Position

The Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator) supports the Taxpayer Services, Return Integrity and Compliance Services, Refundable Credits Examination Operation. The position works with managers and users to identify information and data needed for operational activities, coordinating with Management Information Technology System (MITS) or Headquarters when additional information, technical assistance, work scheduling, or systemic resolution is needed. It advises management about issues affecting employees, work processes, and program goals; researches and resolves appropriate RGS reject and AIMS listings; and provides feedback on overdue listings and their resolution.

The specialist creates reports to help managers and users track inventory and set priorities, including reports concerning statutes, case-assignment sorts, overage, and rejects. Using knowledge of examination work processes and systems—including SSIVL, RGS, CEAS, A-CIS, CACS-G, and GII—the incumbent determines workload characteristics and develops ad hoc reports. The position also identifies error trends and barriers in inventory systems, assists with basic and refresher training, and reviews or assists with listings directed by the Internal Revenue Manual and operation managers to improve operational effectiveness and efficiency.

Requirements

• For GS-09, one year of specialized experience equivalent in difficulty and responsibility to GS-07, or qualifying education or a combination of education and experience.
• Specialized experience includes knowledge of examination and Frivolous Return Program and PDC Referral Unit functions and processes, and financial practices, procedures, regulations, and policies for examination inventory and operations.
• Experience using examination and/or EITC certification processes; RGS/CEAS processing; AIMS; examination procedures and tax law; Referral Unit procedures; and related compliance programs such as ACS and correspondence examination.
• Experience applying software used in CSCO and Examination Operations, including RGS, Word, Excel, Outlook, and Access.
• Experience working with automated systems and programs and their connectivity and integration with Batch, such as IDRS, RGS, CEAS, and AIMS.
• Experience with AIMS and/or RGS Batch hardware, software, applications, information sources, and operating procedures to assist users with problem identification, maintenance, and testing.
• Experience applying fact-finding and analytical techniques to gather information and assist with administrative, compliance, and basic work-distribution problems.
• Qualifying education may include a master's or equivalent graduate degree, two years of progressively higher-level graduate education, or a related LL.B. or J.D.; education and experience may also be combined.
• Current civilian employees must meet the time-after-competitive-appointment requirement of at least 90 days of federal civilian service since their latest qualifying non-temporary competitive appointment, by the applicable closing or cutoff date.
• Applicants for positions above GS-05 must meet applicable time-in-grade requirements, including one year (52 weeks) at the next lower grade level.
• A person subject to a probationary period must complete the remainder of that period if transferred, promoted, demoted, or reassigned before completion.
• Obtain and use a government-issued charge card for business-related travel.
• Foreign education used to meet requirements must be shown to be equivalent to conventional U.S. education; the applicant is responsible for providing evidence.

Responsibilities

• Work with management and users to determine information and data needs for operational activities, coordinating with MITS or Headquarters as needed.
• Advise management about problems affecting employees, work processes, or program goals.
• Research and resolve appropriate RGS reject and/or AIMS listings, and provide management feedback on untimely listings and resolutions.
• Create inventory reports to help managers and users track workload and establish priorities, including reports on statutes, case assignment sorts, overage, and rejects.
• Use knowledge of work processes and systems such as SSIVL, RGS, CEAS, A-CIS, CACS-G, and GII to determine workload and develop ad hoc reports.
• Identify error trends and barriers in AIMS, CEAS, CACS-G, RGS, and similar inventory systems that require training or guidance.
• Identify and assist in developing basic and refresher training for AIMS, CEAS, RGS, and/or RGS Batch processing.
• Review and assist with IRM and operation-manager-directed listings to improve operational effectiveness and efficiency, including reject and error registers, AIMS correction and deletion records, SSIVL, unpostables, closure and recall listings, error reports, and unverified assessment listings.
• Assist users with problem identification, maintenance, and testing involving AIMS and/or RGS Batch systems.

Benefits

• Federal employee benefits package is available; specific eligibility depends on position type, and applicants are directed to contact the hiring agency for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level