Automated Dispensing Unit, Full Time

CVS Health•Ridgeland, MS

5d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Automated Dispensing Unit (ADU) Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients, and they demonstrate ethical conduct and always maintain patient confidentiality. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to fill patient prescriptions promptly, safely and accurately. Also, helps facilitate local client relationships by being the liaison between our clients and the pharmacy. Providing ongoing client support to help identify opportunities to drive customer satisfaction. Key responsibilities include the replenishment, audit, and support for ADU cabinets installed at our customer’s facilities. Customer service/liaison representative. This includes driving to and from the facilities in company owned vehicles and ensuring regulatory compliance inside and outside of the pharmacy.

Requirements

Verifiable High School Diploma or GED is required
Certification/licensed/registered pharmacy technician or as required by state law
The ability to concentrate on a task over a period without being distracted
Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
Choosing the best course of action when faced with a complex situation with several available options
Customer service orientation
Possess geographical knowledge of service area
Current, valid driver’s license in the state at the level required for the vehicle’s operation
Ability to drive for long periods of time

Nice To Haves

Prior experience in the long-term care industry
Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

Responsible for ADU operation, appearance/cleanliness, quick reference guide replacement
Restocking / destocking ADUs with medication located at Omnicare serviced facilities
Completing monthly medication audits of ADUs (inspect and verify med qty, expiration, damage, etc)
ADU software and user database maintenance
Review ADU reports for discrepancies, errors, and dispensing data
Train facility staff training as needed on ADU operation
Support coordination of New ADU installation; pharmacy and facility readiness including initial ADU inventory, user set-up, etc.
Responsible for troubleshooting ADU issues with the facility and pharmacy
Review and complete ADU policies, training and SOPs yearly
Log deliveries and return accompanying documents as appropriate.
Keep facility ADUs operating at optimal levels by providing product and monitoring inventory
Maintain and full compliance with all Federal, State and Local laws and regulations
Maintain highest professional and ethical standards
Responsible for alerting management for maintenance issues.
Maintain safe operation of Omnicare owned vehicles
Use of mobile phones and applications to navigate your route using basic internet applications and GPS functions per designated route sequence
Review and complete Driver Safety policies, training and SOPs yearly