Auto Shield Administrative Assistant

Walser Automotive Group•Burnsville, MN

6d•$23

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’vegrown to29 dealershipsrepresenting26 brands across Minnesota, Kansas, and Illinois. We lead withinnovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: aportionof every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a realimpact.

Requirements

Must have customer service skills, including great phone etiquette
Must have a thorough understanding of computers, including Microsoft Outlook, Word, and Excel
Ability to multi-task, prioritize, and meet frequent deadlines for scheduled and unscheduled tasks
Must have the ability to address and resolve problems

Nice To Haves

Tekion software knowledge helpful
1 year of administrative experience helpful
Previous administrative experience in an auto shop environment helpful

Responsibilities

Greet customers, answer phone calls, and provide outstanding customer service
Schedule appointments for products purchased
Open Repair Orders for the next day's appointments
Close Repair Orders for completed appointments
Check in customer vehicles as necessary
Check out rental vehicles as necessary
Dispatch Porters to retrieve customer vehicles
Perform miscellaneous administrative duties as assigned
Embrace and exhibit Walser CORE values.
All other duties, tasks and/or projects as assigned.
Uphold Walser’sCore Values:DoTheRight Thing,LeadByExample, Display Positive Energy, Be Open Minded

Benefits

Medical, Dental, Vision coverage & HSA/FSA (Includes Blue Cross Blue Shield coverage)
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement
We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement
Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates