Auto Service Advisor-Janesville Nissan

Home Run Auto Group•Janesville, WI
•Onsite

About The Position

Janesville Nissan is seeking a Service Advisor with flexible weekday hours and Saturdays. This position offers a competitive salary plus commission. Bi-lingual candidates are encouraged to apply. The Service Advisor will be responsible for generating service order estimations and quotes, scheduling appointments, maintaining an organized schedule, conducting post-repair follow-up, and educating customers on work completed and any cost adjustments. The role requires the ability to work with limited supervision, multitask in a fast-paced environment, and possess exceptional customer service skills.

Requirements

  • Exceptional customer service skills and follow up are required
  • Ability to work with limited supervision
  • Must be able to multitask and work in fast paced environment

Nice To Haves

  • Bi-lingual candidates encouraged to apply

Responsibilities

  • Generate service order estimations and quotes for customers
  • Schedule appointments, and maintain an organized schedule
  • Conduct post repair follow up and customer service
  • Explain any cost & service time requirements
  • Educate customers on work completed and any cost adjustments
  • Ability to work with limited supervision
  • Must be able to multitask and work in fast paced environment
  • Exceptional customer service skills and follow up are required

Benefits

  • COMPETITIVE SALARY!!
  • Love where you work!
  • Health, Dental & Life Insurance
  • Short Term Disability Insurance
  • 401K with company match
  • Vacation & Discounts
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