Auto Service Advisor

All American Ford Auto GroupHackensack, NJ
Onsite

About The Position

Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients. Our busy dealership offers a fast-paced, rewarding environment with a great pay plan and opportunities for growth. If you are passionate about automotive service and customer satisfaction, we want to hear from you.

Requirements

  • Previous experience as a service advisor, preferably in a commercial or fleet environment
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a busy shop environment
  • Customer-focused attitude with a professional demeanor
  • Proficiency with dealership management software (CDK)

Responsibilities

  • Greet and assist commercial and fleet customers, providing a professional and welcoming experience
  • Prepare and review service estimates, ensuring accuracy and transparency
  • Schedule service appointments efficiently to maximize shop productivity
  • Communicate effectively with customers regarding service progress and vehicle status
  • Upsell additional services and maintenance to meet customer needs.
  • Maintain detailed and accurate service records in the dealership management system

Benefits

  • competitive compensation
  • benefits
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