Auto Service Advisor
All American Ford Auto Group•Hackensack, NJ
•Onsite
About The Position
Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients. Our busy dealership offers a fast-paced, rewarding environment with a great pay plan and opportunities for growth. If you are passionate about automotive service and customer satisfaction, we want to hear from you.
Requirements
- Previous experience as a service advisor, preferably in a commercial or fleet environment
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a busy shop environment
- Customer-focused attitude with a professional demeanor
- Proficiency with dealership management software (CDK)
Responsibilities
- Greet and assist commercial and fleet customers, providing a professional and welcoming experience
- Prepare and review service estimates, ensuring accuracy and transparency
- Schedule service appointments efficiently to maximize shop productivity
- Communicate effectively with customers regarding service progress and vehicle status
- Upsell additional services and maintenance to meet customer needs.
- Maintain detailed and accurate service records in the dealership management system
Benefits
- competitive compensation
- benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
