Auto Sales Receptionist

Wilson County Motors LLC•Lebanon, TN

4d•Onsite

About The Position

We are seeking a friendly, professional, and organized Sales Receptionist to be the first point of contact for our dealership. The ideal candidate will provide exceptional customer service by greeting guests, answering incoming calls, supporting the sales team with administrative tasks, and ensuring the front reception area operates efficiently. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Requirements

Dependable, punctual, and detail-oriented
High school diploma or equivalent
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional appearance and positive attitude
Proficiency with Microsoft Office or Google Workspace and basic computer applications
Ability to work in a fast-paced, team-oriented environment.

Nice To Haves

Previous receptionist, customer service, or administrative experience preferred

Responsibilities

Welcome and greet customers promptly with a positive, professional attitude
Direct customers to the appropriate sales consultant or department
Answer and route incoming phone calls courteously and efficiently and communicate messages accurately
Provide outstanding customer service in person and over the phone
Maintain and organize vehicle key inventory and key management systems
Scan, file, and organize documents and dealership paperwork
Assist with administrative support for the sales department
Maintain a clean, organized, and professional reception area
Receive and distribute mail, packages, and deliveries
Assist customers with general questions and provide basic dealership information
Monitor showroom traffic and notify sales staff of arriving customers
Perform data entry and other clerical duties with accuracy
Support dealership events and promotions as requested
Order and maintain office supplies for the reception area as needed
Complete additional receptionist and administrative duties as assigned