Auto Repair Specialist I
About The Position
As an Auto Repair Specialist I, you will perform essential diagnostic, mechanical, and cosmetic repairs on customer and internal CarMax vehicles, ensuring every car meets our high standards of safety and quality. You’ll deliver exceptional customer service throughout the repair process, guided by CarMax’s principles. This role is perfect for individuals who thrive in a fast-paced environment and take pride in precision and integrity. At CarMax, we provide the tools, training, and support you need to succeed and grow your career. At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Requirements
- Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates
- Ability to read, interpret, and transcribe data accurately for record-keeping
- Strong multitasking skills to perform duties in a high-energy, fast-paced environment
- Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires flexibility to work nights, weekends, and holidays, and adherence to CarMax uniform standards.
- Excellent communication and customer service skills, including active listening and telephone etiquette
- Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
Responsibilities
- Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems
- Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required
- Manage repair orders, ensuring accuracy in labor, parts, and billing documentation
- Utilize proprietary and universal software systems
- Maintain a clean, organized workspace following CarMax 5S standards and safety protocols
- Provide leadership and functional expertise to support associates and managers across the store
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Benefits
- Paid sick time
- Paid vacation time
- Paid holiday time
- Holiday Premium Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
