Auto Physical Damage Adjuster

Frankenmuth Insurance Company

19h

About The Position

Under direct supervision and following standard procedures, investigates, evaluates and resolves/disposes of physical damage claims to determine the extent of company liability. This may include determination and evaluation of coverage, compensability, liability and damage in accordance with policy provisions.

Requirements

Ability to work legally in the United States
Two to four years related experience and/or training
Associate's degree (A.A.) from two-year college/technical school
Equivalent combination of education and related experience/training

Nice To Haves

No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Responsibilities

Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability
Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self-audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance
Sets or recommends reserves based on results of claim investigation
Within defined authority, manages, evaluates and concludes claims
Prepares and maintains claim reports
May provide interaction with insureds, agents, claimants, attorneys, and other service providers
Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials
May serve as a member of project teams, contributing to the achievement of project objectives
Performs other duties as assigned