Auto PD Adjuster - Entry Level

CAA Club Group•Markham, ON

10d

About The Position

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs!

Requirements

Post-secondary education completion
2-3 years customer service experience
Excellent communication skills both written and oral
Excellent organizational skills
Superior customer service and interpersonal skills

Nice To Haves

1-5 years prior claims handling experience preferred

Responsibilities

Full investigation, evaluation, analysis, negotiation and settlement of automobile claims for repairable vehicles from start to end of claim cycle
Conduct claim investigations via appropriate communication channels
Coordinates, consults, negotiates and collaborates with appraisers, body shops, third party insurers and vendors
Determine coverage, evaluate liability, subrogation exposure and potential
Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss
Maintain adequate reserves based on exposure and authority level