Auto Mechanic Supervisor

Carvana • Delanco, NJ

5d • $29

About The Position

The Auto Mechanic Supervisor is a front-line supervisor role that directly manages and develops a team of hourly associates in a Carvana Inspection Center to achieve production targets. The supervisor oversees vehicle movement and repair work, ensures inventory meets production and quality goals, and partners with the Inspection Center General Manager to determine whether vehicles should be repaired or rejected based on estimated repair costs and overall quality. The role also trains associates to follow Quality Control standards and complete repairs correctly and efficiently while minimizing re-checks, rework, and production delays.

The supervisor coaches and develops team members, manages performance, delegates tasks, communicates expectations and goals, resolves team conflicts, and maintains adherence to company systems, policies, procedures, and standards. The work is performed in a vehicle maintenance environment that may be cold, hot, noisy, wet, and subject to fumes or odors. The position requires safe work practices, use of protective equipment, and the ability to work overtime, weekends, and variable schedules as necessary.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently; most lifting is between knee and shoulder height, with additional lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
• Ability to work in an environment that may be cold, hot, noisy, and wet and may contain vehicle-maintenance fumes or odors.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively.
• Ability to communicate and interact effectively and courteously in a professional manner.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and weekends.
• Ability to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed inventory production goals daily, weekly, and monthly.
• Oversee day-to-day team activities, assess strengths and weaknesses, and identify opportunities and steps for improvement.
• Coach, develop, and manage the performance of assigned associates; provide feedback and demonstrate desired skills.
• Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflicts among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects in incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and overall vehicle quality.
• Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
• Complete repairs effectively and efficiently to minimize rework and production delays.
• Work conscientiously to reduce the risk of injuries from spills and other preventable hazardous conditions.
• Manage multiple associates, including their development and performance management.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payments.
• Vehicle discounts.
• Benefits for pets.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED