Auto Liability Specialist I

First Acceptance • Marianna, FL

4d • Remote

About The Position

This Auto Liability Specialist position reports into either Tampa, FL, or Nashville, TN, with the potential to work remotely full time. As an Auto Liability Specialist I, you are responsible for reviewing, evaluating, investigating, and settling claims over the phone and through written correspondence. The primary responsibility of this level of claims adjuster will be to manage first and third-party claims with low complexity coverage and legal liability issues.

Requirements

• 6 months - 1 year of property claims handling experience.
• Proficient PC and Windows skills.
• Effective verbal and written communication, time management, negotiation, organization and investigative skills.
• Possesses strong organizational and time management skills.
• Customer service orientation.
• Ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.
• Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
• High School Diploma or equivalent required.

Nice To Haves

• Associate’s degree in the business field or equivalent experience preferred.
• INS or other insurance-related courses preferred.

Responsibilities

• Evaluate and investigate policy coverage, liability, and damages promptly following a set of general claims and statutory guidelines.
• Assists internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.
• Establish and maintain appropriate diary of open claims following company guidelines.
• Conduct thorough investigations, which can include obtaining necessary documents and forms from claimants and insureds and conducting recorded statements.
• Ensure timely review of appraisals and partner with appraisers to determine accident-related damages.
• Open and process correspondence related to assigned claims.
• Recognize recovery opportunities regarding subrogation.
• May perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED