Auto Insurance District Manager Bilingual Amtex Insurance

Amtex Insurance & Constitution General Agency•San Antonio, TX
•Onsite

About The Position

Amtex Insurance is hiring an Auto Insurance District Manager to oversee multiple locations and the agents assigned to a geographic zone. The manager recruits and hires agents, supports their performance and development, and ensures customer-service standards are met. The role also handles escalated customer-service issues and involves work in person, in the field, and in an office. The schedule is Monday through Friday, with rotating weekends and weekends as needed. Compensation is $45,000–$75,000 per year, with commission pay.

Nice To Haves

  • Insurance Producer License (preferred).
  • Life Insurance License (preferred).

Responsibilities

  • Manage multiple locations and agents assigned within a geographic zone.
  • Screen applicants, interview candidates, and hire new agents.
  • Promote a positive attitude and ensure agents use excellent customer-service skills when interacting with customers and team members.
  • Set goals for staff, conduct performance evaluations, and provide training opportunities and guidance.
  • Monitor attendance and disciplinary issues, including cell phone use, personal calls, and job performance.
  • Create and implement weekly work schedules for agents.
  • Handle escalated customer-service issues.
  • Direct and observe agents to ensure tasks are performed and customer-service levels are met.

Benefits

  • Life insurance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Commission pay
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