Auto Glass Technician

AAA Mountain West Group • Phoenix, AZ

2d • Hybrid

About The Position

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Requirements

• High School diploma or GED required
• 3-5 years experience
• Valid driver's license required
• Required to obtain NGA certification within 60 days of employment or as determined by management.

Nice To Haves

• National Glass Association (NGA) certification desired.

Responsibilities

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
• Utilizes hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass minimizing any vehicle damage that could occur.
• Glass repair and replacement will be completed per industry / AAA specifications.
• Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from supplier and additional parts / items for installations are on hand.
• Technician will communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.
• Responsible to provide outstanding level of member / customer satisfaction and will represent AAA in a professional manner.
• Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service / quality issues.
• Responsible to maintain a clean and safe work environment and adhere to OSHA safety and compliance standards.
• Responsible to report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents

Benefits

• 11 Paid Holidays
• Up to 17 days PTO first year - start earning day one, 22 days off in year two
• No work on Sundays - Facility Closed
• Best in Class Benefits – Medical, Dental, Vision, wellness program and more!
• 401K Matching $1 to $1 up to 6% annually
• Tuition reimbursement for ASE Certifications
• State of the art equipment and facilities with consistent car count
• A free AAA Membership and numerous employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED