Experienced Auto Glass Installation Technician

Safelite • Spokane Valley, WA

20h • $27 - $36 • Hybrid

About The Position

As an Experienced Auto Glass Technician, you’ll serve on the front line of the Safelite customer experience, bringing advanced technical expertise and a strong sense of ownership to every job. This role is ideal for a highly skilled technician who thrives in a fast-paced, hands-on environment and takes pride in delivering high-quality workmanship and exceptional service. You will leverage your deep industry knowledge, along with Safelite’s cutting-edge tools, training, and technology, to perform complex repairs, replacements, and recalibrations—both in-shop and through our Mobile Glass Shop services.

Requirements

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.
• Safelite SafeTech™ certification Required
• Proven experience as an Auto Glass Technician (2+ years preferred)
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

Nice To Haves

• Experienced Auto Glass Installation Technician

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Competitive weekly pay, ranging from $25.25 - $33.50/hr.
• A benefits package valued at more than $10k.
• Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED