Auto Damage Appraiser- Macon, GA

GAINSCO•Macon, GA

4d•Remote

About The Position

GAINSCO, a provider of property and casualty insurance specializing in non-standard personal auto policies, is seeking a skilled and experienced Auto Damage Appraiser to join their team. The company, founded in 1978 and acquired in 2020, focuses on making insurance accessible and is dedicated to supporting employee professional growth and long-term success. GAINSCO values passion, creativity, and a commitment to excellence, celebrating achievements and recognizing individual strengths. The Auto Damage Appraiser will be responsible for completing auto physical damage appraisals with precision, efficiency, and compliance, ensuring accurate damage assessments and effective management of the repair process.

Requirements

High School Diploma or Equivalent
Minimum of 5 years of experience writing auto damage appraisals, with experience across body shops, independent appraisal, or insurance carriers.
Proven ability to write accurate, thorough auto damage appraisals across a range of loss types and severity levels.
Experienced user of appraisal software estimating systems required; CCC ONE estimating experience is a plus.
Ability to demonstrate a high level of auto appraisal technical skills.
Ability to gather and analyze information for effective problem-solving.
Excellent written and verbal communication skills.
Ability to prioritize, manage time, and work efficiently.
Ability to travel 95% within the territory; 5% voluntary overnight travel.
Must have a valid driver’s license and maintain a clean driving record according to Fleet Vehicle guidelines.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Nice To Haves

ASE / ICAR Certification is a plus.
Bilingual (English/Spanish) is a plus.

Responsibilities

Plan routes and travel to sites within the assigned geographic territory in a timely manner.
Inspect and appraise damaged vehicles using company guidelines and proper repair methods.
Utilize estimating software to evaluate and document accident-related damages.
Negotiate repair estimates with the customer’s chosen repair shop.
Manage the repair process to ensure timely completion.
Determine repairability or total loss status of damaged vehicles.
Complete total loss evaluations and determine salvage value.
Issue payments for covered damages when appropriate.
Maintain accurate file notes and communicate effectively within the appraisal unit and with key personnel in the Claims Department.
Contact customers and schedule appointments promptly.
Inspect vehicles within established time frames, providing accurate repair cost and estimated repair time information.
Explain the appraisal process, respond to inquiries, and maintain good communication with body repair shops.
Assist other teams with insights as needed regarding total loss details, unrelated prior damage details, etc.
Stay updated on current vehicle repair techniques and comply with continuing education requirements.
Apply a thorough understanding of Standard Claim Process and Material Damage Best Practices.