Auto Claims Desk Adjuster Hybrid
About The Position
Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included! This is a hybrid role requiring a minimum of 2 days per month in the Liberty Lake office, with additional in-person training requirements for the first 6 months. The ideal candidate thrives in a high-volume, fast-paced environment and enjoys a role where no two days are alike. As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, managing many moving pieces. This role requires strong organizational skills, expert time management, and a passion for problem-solving and helping others. Your primary function will involve speaking with and engaging customers who have recently been in an auto accident and require assistance, emphasizing a customer-centric approach. You would be a great fit if you are an empathetic service professional who skillfully uses customer centricity and problem-solving skills to assure customers. You will represent the Liberty brand and deliver on our promises. You are a reliable teammate who adapts well to different environments, schedules, and customer needs. Integrity is key, ensuring customers receive what they paid for and need to embrace today and confidently pursue tomorrow.
Requirements
- Engaging, outgoing personality and passion for helping customers.
- Ability to think critically, use resources, and seek answers in a virtual environment.
- Excellent oral, written, decision-making, and organizational skills.
- Strong typing and multi-tasking capabilities in a structured paperless work environment.
- Strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- Must reside within 50 miles of the Liberty Lake office.
Nice To Haves
- College degree preferred.
- 1-3 years of related customer service experience or applicable insurance knowledge.
Responsibilities
- Guide insureds and claimants through the auto claims process from start to finish.
- Manage multiple moving pieces within the claims process.
- Engage with customers who have been in an auto accident and need assistance.
- Utilize customer centricity and problem-solving skills to assure customers.
- Represent the Liberty brand and deliver on promises.
- Adapt to different environments, schedules, and customer needs.
- Ensure customers receive what they paid for.
Benefits
- Paid training and licensing.
- Comprehensive benefits.
- Workplace flexibility.
- Professional development opportunities.
- Opportunities provided through Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
