Auto Claims Adjuster

RentokilTallahassee, FL
Onsite

About The Position

This role is responsible for the end-to-end investigation, evaluation, and resolution of 1st party automobile claims filed by branch operations. This role involves determining coverage, assessing vehicle damage, and ensuring fair and timely settlements in accordance with policy terms and state regulations.

Requirements

  • Bachelor’s Degree or equivalent professional experience
  • 2+ years of experience in auto claims adjusting or a related field in the insurance industry
  • Valid state-issued Adjuster License as required by jurisdiction
  • Proficiency in claims management software and estimating platforms
  • Excellent verbal and written skills for negotiating and explaining coverage
  • Industry knowledge
  • Maintain detailed, accurate records of the claim
  • Strong understanding of auto insurance policies, liability laws, and vehicle repair process
  • Ability to use claims management software

Responsibilities

  • Conduct initial contact with branch management to gather facts of the loss and explain the claims process
  • Review insurance policies to determine applicable coverages, limits, and deductibles
  • Coordinate vehicle inspections and review repair estimates from body shops or independent appraisers for accuracy
  • Evaluate total loss claims and negotiate settlements based on actual cash value (ACV)
  • Identify potential subrogation opportunities and refer cases to the recovery department
  • Maintain detailed and accurate claim file documentation and status update.
  • Collaborate consistently with internal teams, including operations, marketing, and regulatory departments

Benefits

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • 401(k) retirement plan with company-matching contributions
  • Training and development programs
  • Tuition Reimbursement benefits
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